Safe Play & Player Protection
At rpjili, we believe that gaming should always be fun, controlled, and within your means. We are fully committed to providing Filipino players with the tools, resources, and support they need to keep their gaming experience safe and enjoyable — always.
Our Pledge to Players
rpjili takes responsible gaming seriously. We have built a comprehensive set of player protection measures into our platform — because we want every Filipino player to enjoy our games safely, sustainably, and on their own terms.
rpjili strictly enforces the 21-year minimum age requirement for all players in the Philippines. Every account undergoes identity verification to confirm age before any real-money gaming is permitted. We have zero tolerance for underage gambling.
Players can set daily, weekly, or monthly deposit limits directly from their rpjili account settings. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory cooling-off period — keeping your spending in check.
If you feel you need a break, rpjili's self-exclusion tool lets you temporarily or permanently close your account. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from rpjili.
Set a maximum session duration so rpjili automatically reminds you — or logs you out — when your chosen play time is up. This helps prevent the kind of extended, unplanned gaming sessions that can lead to problem gambling behavior.
rpjili can send you periodic on-screen reminders showing how long you have been playing and your net win/loss for the session. These reality checks help you stay aware of your gaming activity and make informed decisions about continuing.
Our dedicated support team is available around the clock via live chat to assist any player who has concerns about their gaming habits. We treat all responsible gaming inquiries with the utmost confidentiality and care.
Player Protection Tools
Every rpjili account comes with a full suite of responsible gaming controls — no need to contact support to activate them. You can manage all of these tools directly from your account settings at any time. They are free, instant, and designed to put you in control of your gaming experience.
Whether you are a casual player in Quezon City enjoying weekend slots, or a regular bingo fan in Cebu, these tools are here to make sure gaming stays a source of entertainment — not stress.
All responsible gaming tools on rpjili are governed in accordance with PAGCOR's player protection guidelines for licensed online gaming operators in the Philippines.
Set the maximum amount you can deposit per day, week, or month. Limits apply immediately when reduced. Increases require a mandatory 7-day waiting period to prevent impulsive decisions.
Define the maximum amount you are comfortable losing within a set period. Once your loss limit is reached, rpjili will automatically suspend your gaming session for the remainder of that period.
Choose how long each gaming session should last. rpjili will display a pop-up reminder at your chosen interval, giving you the option to continue or end your session with full awareness.
Take a short break from gaming — 24 hours, 7 days, or 30 days — without permanently closing your account. During a cool-off, your account is suspended and all marketing communications are paused.
Request a permanent self-exclusion to close your rpjili account indefinitely. This is irreversible for a minimum of 5 years. All balances will be returned and your data handled per our Privacy Policy.
Know the Warning Signs
Problem gambling can affect anyone — regardless of age, income, or background. Knowing the warning signs is the first step toward getting help. rpjili encourages all players to check in with themselves regularly.
Chasing losses means continuing to gamble — often with larger bets — in an attempt to win back money you have already lost. This is one of the most common and dangerous patterns in problem gambling. If you find yourself thinking "I just need one more game to get back what I lost," it is time to step back and use rpjili's cool-off or self-exclusion tools.
The following questions can help you assess whether your gambling habits may be becoming a concern. Answer honestly — this is for your own benefit.
If you answered "yes" to two or more of these questions, we strongly encourage you to use rpjili's self-exclusion tools and seek support from a professional counselor.
Step-by-Step Guide
Requesting a self-exclusion on rpjili is straightforward and takes only a few minutes. Once activated, the exclusion is enforced immediately across all devices and platforms. Here is how to do it:
If you are in crisis and need immediate help, do not wait — contact our live chat support team directly and our responsible gaming specialists will assist you right away, any time of day or night.
Visit rpjili.live and sign in to your player account using your registered email and password. Make sure you are on a secure, private connection.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
In your account settings, locate the "Responsible Gaming" section. Here you will find all available player protection tools including deposit limits, cool-off periods, and self-exclusion.
Select either a temporary cool-off period (24 hours to 30 days) or a permanent self-exclusion. Read the terms carefully — permanent exclusion cannot be reversed for a minimum of 5 years.
Confirm your choice by entering your account password. Your exclusion will take effect immediately. You will receive a confirmation email and all marketing communications will be stopped at once.
After self-excluding, we strongly encourage you to reach out to a professional counselor or support organization. Our support team can provide referrals to responsible gaming resources available in the Philippines.
External Support & Resources
rpjili supports the responsible gaming framework established by PAGCOR (Philippine Amusement and Gaming Corporation) and encourages players who need additional help to reach out to professional support services.
PAGCOR, the Philippine Amusement and Gaming Corporation, oversees responsible gaming standards for licensed operators in the Philippines. PAGCOR's responsible gaming program provides guidelines and resources for players experiencing gambling-related difficulties. Contact PAGCOR directly for regulatory concerns or to register for their national self-exclusion program.
The Philippine Department of Health operates a 24/7 mental health crisis hotline for Filipinos experiencing emotional distress, including gambling-related anxiety and depression. If you or someone you know is in crisis, please reach out to a mental health professional or crisis counselor immediately. Help is available across Metro Manila, Cebu, Davao, and nationwide.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem with compulsive gambling. GA meetings are available in Manila, Cebu, Davao, and other major cities across the Philippines. Participation is free and confidential.
Protecting Minors
rpjili has a strict zero-tolerance policy toward underage gambling. In the Philippines, the minimum legal age for casino-style gambling is 21 years old. rpjili enforces this requirement rigorously through mandatory identity verification for all new accounts.
Every player must submit valid government-issued identification — such as a Philippine passport, SSS ID, UMID, PhilSys National ID, or driver's license — before being permitted to deposit or play for real money. Accounts where age cannot be verified are suspended immediately.
We also encourage parents and guardians across the Philippines to take an active role in monitoring their children's online activity. Consider using parental control software on shared devices to prevent minors from accessing online gaming platforms.
All players must verify their identity and age before accessing real-money games on rpjili.
Keep your rpjili login credentials private and never share your account with minors or other individuals.
Use device-level parental control tools to restrict access to online gaming sites on shared family devices.
If you suspect a minor has accessed rpjili, contact our support team immediately via live chat so we can investigate and act.
Responsible gaming is at the heart of everything we do at rpjili. Enjoy our full range of slots, bingo, fishing games, and live casino — knowing that your safety and well-being always come first.
21+ only. Gambling involves risk. Please play responsibly. If gambling is affecting your life, use our self-exclusion tools or contact our support team.